Information for patients, parents and carers
General information about the emergency department
Resources developed by NSW Health to inform patients about the processes and people in the Emergency Department.
Mental health – 24 hour contacts
The 1800 011 511 Mental Health Line has been established to ensure that people with a mental health problem, their families and carers can access the care they need whenever and wherever they need it.
It is not an emergency service so people in a life threatening situation must still call 000 to receive immediate help.
It will operate 24 hours a day, seven days a week and will provide a telephone triage assessment and referral service staffed by mental health clinicians. It will also be used to provide advice about clinical symptoms, the urgency of the need for care and local treatment options for service providers, such as general practitioners, police and ambulance officers.
Delirium
Brochure for people who have experienced delirium and for their family and carers.
myCompass
myCompass is an interactive self-help service that aims to promote resilience and wellbeing for all Australians. myCompass is a guide to good mental health – it points you in the right direction. You can track your moods, write about them and view information and tips. You can also choose to do one of the modules designed to help you manage mild to moderate stress, anxiety and depression.
Will you recognise your heart attack?
Patient resources developed by the Heart Foundation for patients with coronary heart disease
Inside Radiology
A resource for radiology consumers
MotherSafe
MotherSafe provides a comprehensive counselling service for women and their healthcare providers concerned about exposures, including to medications, infection, radiation and drugs, during pregnancy and breastfeeding.
Community update: safety and quality in NSW
This publication is designed to provide information on the progress of NSW public hospitals across four key safety areas: hand hygiene, medication safety, falls and handover to consumers of health care.
NSW Multicultural Health Communication Service
Information for patients, parents and carers for non-English speaking communities
Privacy and dignity in NSW Health Services
What are your rights?