Emergency Care Institute

New South Wales

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NEAT resources

  • National Emergency Access Target (NEAT) Guidance

National Health Reform Agreement - National Partnership Agreement on Improving Public Hospital Services

This agreement was developed to contribute to improved public patient access to elective surgery, emergency department (ED) and subacute care services by improving efficiency and capacity in public hospitals.  It supports the National Health Reform Agreement and the previous work under the National Health and Hospitals Network and the National Health Reform – National Partnership Agreement. Section C of this agreement outlines NEAT specifically. 

Council of Australian Governments, August 2011

Expert Panel Report

This report and the Expert Panel was commissioned by COAG to review the implementation of the National Elective Surgery Target (NEST) and NEAT; and to provide a suite of recommendations that were agreed by COAG.  These recommendations were subsequently incorporated into the National Health Reform Agreement - National Partnership Agreement on Improving Public Hospital Services.  Section 3 outlines the ED specific information 'Emergency Departments: the way forward'.

Commonwealth Department of Health and Ageing, June 2011

Improving patient access to acute care services: A practical toolkit for use in public hospitals

Clinical Excellence Commission, March 2005

This Toolkit is designed to be an aid for organisations choosing to embark upon the journey to improve patient access to acute services.

National Emergency Access Target

Dr Sally McCarthy, Medical Director, ECI

Implementation of the Four Hour Program at Royal Perth Hospital

Prof Frank Daly, Executive Director, Royal Perth Group, 2012

Four Hour Rule Program Progress and Issues review in Western Australia

Prof Brian Stokes AM, December 2011

Association between reduced overcrowding and decreased mortality for emergency patients following the introduction of the four hour rule in Western Australia

Dr Gary Geelhoed, Director Emergency Department, Princess Margaret Hospital for Children

Demand at the ED front door: Is the 4 hour target the answer?

Judy Lowthian, Doctoral Scholar, Monash University

The great thing about being NEAT

Dr Mark Monaghan, Fremantle Hospital and Western Australia Statewide Rour Hour Rule Clinical Lead

Emergency Physician and Co-Director Fremantle Emergency Department

Member of Expert Panel advising on Emergency Access and Elective Surgery Targets

Increases in patient attendances since the introduction of the Four Hour Rule

Dr Yusuf Nagree, Fremantle Hospital and Centre for Clinical Research in Emergency Medicine, Western Australia Institute of Medical Research, University of Western Australia

Low acuity patients do not significantly contribute to ED workload

Dr Yusuf Nagree, Fremantle Hospital and Centre for Clinical Research in Emergency Medicine, Western Australia Institute of Medical Research, University of Western Australia

Growth in Australian ED demand 2004 to 2011

A/Prof Drew Richardson, Australian National University

2011 Australian access block point prevalence survey

A/Prof Drew Richardson, Australian National University

Clinical process redesign for unplanned arrivals in hospitals

Tony J O’Connell, Jane E Bassham, Rod O Bishop, Christopher W Clarke, Carolyn J Hullick, Diane L King, Carmel L Peek, Raj Verma, David I Ben-Tovim and Katherine M McGrath Medical Journal of Australia 2008; 188 (6): 18
 

Health Improvement and Innovation Resource Centre

This is an informative and useful website providing resources related to both Emergency Departments and the wider health system in New Zealand:-

  • an extensive library of literature
  • access to improvement projects, tools and initiatives
  • the latest news and innovations

Click here for the ED shorter stay projects.

Shorter stays in ED Health Target, 2009 to November 2011

New Zealand Ministry of Health

Hospital Full - Alert Cascade

Auckland District Health Board

Emergency Department Overload Plan

Christchurch Hospital, April 2009

Improving acute patient and resolving emergency department overcrowding in New Zealand hospitals—the major challenges and the promising initiatives

Mike Ardagh, Gary Tonkin, Clare Possenniskie, New Zealand Medical Journal, 14 October 2011, Vol 124 No 1344

Auckland DHB Emergency Department Performance Summary January - June 2011

Tim Parke, Margaret Dotchin, John McTaggart and Tim Denison, July 2011

 

A&E clinical quality indicators: Implementation guidance and data definitions

Department of Health, UK, December 2010

Guidance and definitions of the revised clinical quality indicators that the UK measures in emergency deapartments.  These were introduced in April 2011 and include waiting time measures, specifically time spent in ED (95% within 4 hours), time to initial assessment and time to treatment.

Emergency Department Clinical Quality Indicators: - The CEM guide to implementation

College of Emergency Medicine, UK, March 2011

The College of Emergency Medicine (CEM) in the UK released guidance to assist clinicians, managers and commissioners in understanding and achieving the revised emergency department clinical quality indicators.

Towards faster treatment: reducing attendance and waits at emergency departments

Department of Health, UK, October 2005

4 hour checklist

Department of Health, UK, January 2004

A checklist developed by the NHS to highlight the actions hospitals should consider to achieve the 4 hour target.  Whilst produced in 2004 many of the points remain relevant today.

The Emergency Department: Medicine and Surgery Interface Problems and Solutions

Department of Health, UK, June 2004

This UK paper sets out to identify the particular issues associated with the progress of the recommendations set out in Reforming Emergency Care (2001), relating to the interface between the Emergency Department and medical and surgical specialities. It was developed jointly by representatives of the Royal Colleges of Surgeons and Physicians, the Faculty of Accident and Emergency Medicine and the British Association for Emergency Medicine in discussion with the Department of Health.